Privacy Policy | CatchIQ

Privacy Policy

Last updated: June 27, 2025

1. Information We Collect

Personal Information

When you use CatchIQ, we may collect:

  • Name and email address (for account creation)
  • Billing information (processed securely by third-party providers)
  • Company information and website details
  • Communication preferences

Usage Data

We automatically collect:

  • Website analytics and performance metrics
  • User interaction data with our service
  • Device information and browser details
  • IP addresses and location data
  • Exit intent patterns and conversion data

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain our exit intent service
  • Process payments and manage subscriptions
  • Improve our AI algorithms and service quality
  • Send important service updates and notifications
  • Provide customer support and technical assistance
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service Providers: Trusted third parties who help us operate our service
  • Payment Processors: For billing and subscription management
  • Analytics Partners: To improve our service (anonymized data only)
  • Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement industry-standard security measures:

  • SSL/TLS encryption for data transmission
  • Encrypted data storage and regular security audits
  • Access controls and authentication protocols
  • Regular security updates and monitoring
  • Secure data centers with physical protection

5. Your Rights and Choices

You have the right to:

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a machine-readable format
  • Restriction: Limit how we process your data
  • Objection: Object to certain types of processing
  • Withdraw Consent: Opt-out of marketing communications

6. Contact Us

If you have questions about this privacy policy or want to exercise your rights, contact us:

Email: privacy@catchiq.com

Data Protection Officer: dpo@catchiq.com

Address: [Your Business Address]