Security | CatchIQ

Security & Data Protection

Your security is our top priority. Learn how we protect your data and ensure service reliability.

🔒 Data Encryption

All data transmitted to and from CatchIQ is protected using industry-standard encryption:

  • TLS 1.3 Encryption: All data in transit is encrypted using the latest TLS protocol
  • AES-256 Encryption: Data at rest is encrypted using military-grade encryption
  • End-to-End Security: From your browser to our servers, data is always protected
  • Certificate Validation: SSL certificates are regularly updated and monitored

🏢 Infrastructure Security

Our infrastructure is built on secure, enterprise-grade platforms:

Cloud Security

  • AWS/Google Cloud certified infrastructure
  • SOC 2 Type II compliant data centers
  • 24/7 physical security monitoring
  • Redundant backup systems

Network Protection

  • DDoS protection and mitigation
  • Web Application Firewall (WAF)
  • Intrusion detection systems
  • VPN access for internal systems

👥 Access Controls

We implement strict access controls to protect your data:

  • Multi-Factor Authentication (MFA): Required for all team member accounts
  • Role-Based Access: Team members only access data necessary for their role
  • Regular Access Reviews: Permissions are reviewed and updated quarterly
  • Secure Authentication: Strong password policies and session management
  • API Security: Rate limiting, authentication tokens, and request validation

🔍 Security Monitoring

Our security team continuously monitors for threats:

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Real-Time Alerts

Immediate notification of security events

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Threat Detection

AI-powered anomaly detection

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Security Audits

Regular penetration testing

🔄 Data Backup & Recovery

Your data is protected with comprehensive backup strategies:

  • Automated Backups: Daily encrypted backups to multiple locations
  • Point-in-Time Recovery: Restore data to any point within 30 days
  • Geographic Distribution: Backups stored in multiple regions
  • Disaster Recovery: Comprehensive plan tested quarterly
  • Data Integrity: Regular verification of backup completeness

📋 Compliance Standards

We adhere to international security and privacy standards:

Privacy Regulations

  • GDPR (General Data Protection Regulation)
  • CCPA (California Consumer Privacy Act)
  • PIPEDA (Personal Information Protection)
  • Privacy Shield Framework

Security Standards

  • SOC 2 Type II Compliance
  • ISO 27001 Security Management
  • PCI DSS for Payment Processing
  • OWASP Security Guidelines

🚨 Incident Response

In the unlikely event of a security incident, we have a comprehensive response plan:

  1. Immediate Containment: Isolate and contain the incident within minutes
  2. Assessment: Determine scope and impact of the incident
  3. Communication: Notify affected customers within 72 hours
  4. Resolution: Implement fixes and restore normal operations
  5. Post-Incident Review: Analyze and improve security measures

🔐 Your Security Responsibilities

While we secure our platform, you can help protect your account:

  • Use strong, unique passwords for your CatchIQ account
  • Enable two-factor authentication when available
  • Keep your browser and devices updated
  • Don't share your login credentials
  • Report suspicious activity immediately
  • Regularly review your account activity

📞 Security Contact

If you discover a security vulnerability or have security concerns, please contact us immediately:

🔒 Security Team

Email: security@catchiq.com

Response Time: Within 24 hours

PGP Key: Available upon request

Please do not disclose security vulnerabilities publicly until we've had a chance to address them.

🏆 Security Certifications

Our commitment to security is validated by industry certifications:

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SOC 2 Type II

Security & Availability

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ISO 27001

Information Security

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PCI DSS

Payment Security

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GDPR

Privacy Compliant