Terms and Conditions | CatchIQ

Terms and Conditions

Last updated: June 27, 2025

1. Acceptance of Terms

By accessing and using CatchIQ ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

CatchIQ is an AI-powered exit intent detection and conversion optimization platform that helps businesses recover abandoning website visitors through intelligent popups and personalized messaging.

3. User Accounts

To use our Service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information
  • Promptly updating your account information

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or harmful content
  • Interfere with the Service's operation
  • Collect user data without proper consent
  • Create misleading or deceptive popups

5. Payment and Billing

Our pricing plans are billed monthly or annually as selected. By subscribing, you agree to:

  • Pay all fees associated with your chosen plan
  • Automatic renewal unless cancelled
  • No refunds for partial months of service
  • Price changes with 30 days notice

6. Data and Privacy

We respect your privacy and handle data according to our Privacy Policy. You retain ownership of your data, and we use it solely to provide and improve our Service. We implement industry-standard security measures to protect your information.

7. Intellectual Property

CatchIQ and its original content, features, and functionality are owned by our company and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. We may temporarily suspend the Service for maintenance, updates, or due to circumstances beyond our control.

9. Limitation of Liability

In no event shall CatchIQ be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

10. Termination

Either party may terminate this agreement at any time. Upon termination, your right to use the Service will cease immediately, and we may delete your account and data after a reasonable retention period.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the Service. Continued use after changes constitutes acceptance of new terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:
Email: legal@catchiq.com
Address: [Your Business Address]