Terms and Conditions | CatchIQ

Terms and Conditions

Last updated: August 21, 2025

1. Introduction and Acceptance

Welcome to CatchIQ ("Service"), an AI-powered exit intent detection and conversion optimization platform. These Terms and Conditions ("Terms") govern your access to and use of the Service, including any content, functionality, and services offered on or through catchiq.com (the "Website").

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy, incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Service.

2. Definitions

  • "Service" refers to the CatchIQ AI-powered exit intent detection and conversion optimization platform.
  • "User," "You," and "Your" refer to the individual or entity accessing or using the Service.
  • "Company," "We," "Us," and "Our" refer to CatchIQ.
  • "Website" refers to catchiq.com.
  • "Content" refers to any data, text, graphics, images, audio, video, or other material uploaded, downloaded, or appearing on the Service.

3. Service Description

CatchIQ provides an AI-driven platform designed to help businesses recover abandoning website visitors through intelligent popups, personalized messaging, and advanced analytics. The Service includes, but is not limited to, exit intent technology, A/B testing capabilities, segmentation, and reporting tools.

4. Account Registration and Security

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain the security of your password and identification.
  • Promptly update your registration data to keep it accurate, current, and complete.
  • Be fully responsible for all activities that occur under your account.
  • Immediately notify us of any unauthorized use of your account or any other breach of security.

CatchIQ will not be liable for any loss or damage arising from your failure to comply with this section.

5. Subscription, Fees, and Payments

Access to the Service is provided on a subscription basis. By subscribing, you agree to:

  • Pay all applicable fees for your chosen subscription plan in accordance with the billing terms in effect at the time of payment.
  • Authorize CatchIQ to charge your chosen payment method on a recurring basis (e.g., monthly or annually) until you cancel your subscription.
  • Understand that all fees are non-refundable, except as required by law or explicitly stated otherwise.
  • Acknowledge that prices for the Service may change upon 30 days’ notice from CatchIQ.
  • Be responsible for any taxes, duties, or other governmental charges associated with your use of the Service.

Failure to pay fees may result in the suspension or termination of your account and access to the Service.

6. Use of Service and Restrictions

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates any applicable federal, state, local, or international law or regulation.
  • Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Service, or which, as determined by us, may harm CatchIQ or users of the Service or expose them to liability.
  • Use the Service to transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
  • Impersonate or attempt to impersonate CatchIQ, a CatchIQ employee, another user, or any other person or entity.
  • Use any robot, spider, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any of the material on the Service.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service.
  • Collect or harvest any personally identifiable information, including account names, from the Service.
  • Use the Service for any illegal or unauthorized purpose.

7. Intellectual Property Rights

The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by CatchIQ, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms permit you to use the Service for your personal or internal business use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service, except as generally and ordinarily permitted through the Service’s functionality.

8. Data Privacy and Security

Your use of the Service is also governed by our Privacy Policy, which details how we collect, use, and disclose your personal information and the data you provide or collect through the Service. By using the Service, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

We implement industry-standard security measures to protect your data; however, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.

9. Confidentiality

During your use of the Service, you may be exposed to confidential information of CatchIQ. You agree to keep all such information confidential and not to disclose it to any third party or use it for any purpose other than as necessary to use the Service in accordance with these Terms.

10. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

IN NO EVENT SHALL CATCHIQ, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

11. Indemnification

You agree to defend, indemnify, and hold harmless CatchIQ, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service, including, but not limited to, your Content, any use of the Service's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Service.

12. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in [Your City, Your State/Country] in accordance with the [Relevant Arbitration Rules, e.g., JAMS, AAA] then in effect.

14. Miscellaneous Provisions

Entire Agreement

These Terms and our Privacy Policy constitute the sole and entire agreement between you and CatchIQ regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.

Waiver and Severability

No waiver by CatchIQ of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of CatchIQ to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

Assignment

You may not assign any of your rights or obligations under these Terms without our prior written consent. CatchIQ may assign its rights and obligations under these Terms at any time without notice to you.

15. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:
Business Name: OROSFORT PRIVATE LIMITED
Address: NO.1603, FLOOR-16, EMERALDGODREJ AZURE, PADURRAJIV GANDHI SALAI, CHENNAI Tamil Nadu, India 603103
Brand Name: CatchIQ
Phone: +919962856466
Email: contact@catchiq.app
Website: www.catchiq.app